At OptiMantra, we believe artificial intelligence should enhance—not replace—the critical work of healthcare providers. As we integrate AI capabilities into our EMR and practice management platform, we are guided by a set of principles that ensure safety, transparency, and value for both clinicians and patients.
1. Practice-Focused, Patient-Centered
AI should empower providers and office staff to deliver greater patient engagement, better care and improved patient outcomes. We design AI features to reduce administrative burden, surface insights, and improve usability—so providers and their teams can spend more time with patients, not with screens.
2. Transparency and Control
We will always be clear about where and how AI is being used in the platform. Providers remain in full control: AI-generated recommendations, summaries, or automations are assistive, not prescriptive. The clinician makes the final decision.
3. Privacy and Security by Design
Patient data is never used to train external AI models. All AI features are built with HIPAA compliance as a baseline, with strict data encryption, access controls, and audit logging. Protecting PHI is non-negotiable.
4. Bias Awareness and Fairness
We recognize that AI systems can reflect biases in their training data. We commit to continuous monitoring, testing, and iteration to minimize bias and ensure AI features support equitable care across diverse populations.
5. Human Oversight
AI is a tool—not a substitute for clinical judgment. Every AI feature in our EMR is designed to support decision-making, documentation, and operations with providers maintaining oversight and accountability.
6. Continuous Evaluation and Improvement
AI capabilities will evolve over time. We gather provider feedback, track performance, and refine our tools to ensure they add measurable value without introducing unnecessary complexity or risk.
7. Ethical and Responsible Innovation
We pursue AI development with humility and responsibility. That means no shortcuts, no black-box decisions, and no features that prioritize efficiency at the expense of safety or trust.
Our Commitment
We are excited about the role AI can play in reducing clinician burnout, improving patient engagement, and streamlining operations. But we are equally committed to deploying it responsibly, in ways that respect the trust providers and patients place in us.
AI in healthcare is powerful. In our platform, it will always be principled.
Learn More About Our First AI Integration: DeepCura
Earlier this year, OptiMantra launched our first AI integration with our partner, DeepCura.
Founded in 2021, DeepCura is a leader in AI-powered charting solutions, designed to streamline clinical documentation. DeepCura’s AI Scribe generates real-time clinical notes, helping providers reduce administrative workload, improve accuracy, and save valuable time on paperwork and follow-ups.
With OptiMantra’s integration, practitioners can seamlessly incorporate DeepCura AI Charting into their workflow, reducing manual note-taking and allowing for more focused patient interactions. Sign up through OptiMantra and receive $30 off DeepCura’s list price.
Putting Our Principles into Practice
Our AI commitments aren’t just words on a page — they’re already shaping real-world outcomes for providers using OptiMantra today. A powerful example comes from San Juan Chiropractic, which partnered with DeepCura and OptiMantra to integrate AI into their workflow.
By leveraging this integration, the practice cut charting time dramatically, freeing clinicians from repetitive administrative tasks and giving them more time to focus on patients. Providers reported improved efficiency, smoother documentation, and a higher quality of interaction during visits — exactly the kind of impact we believe AI should deliver.
This case study reflects the core of our AI philosophy: technology that supports, rather than replaces, the human side of care. When AI is designed with provider-first, patient-centered principles, it doesn’t just streamline operations — it builds stronger practices and better outcomes.
At OptiMantra, we’ll continue to integrate AI responsibly, guided by these principles and real-world results. Our goal is to ensure every feature we release lightens the administrative load, enhances trust, and helps providers deliver exceptional care with confidence.
Read the full San Juan Chiropractic case study here: San Juan Chiropractic Cuts Charting Time with DeepCura + OptiMantra Integration
